Bangor Wealth Online Resource Center

New Online Portal FAQ's

Who do I call if I have a question?

Reach out to your Relationship Manager or our Support Team at 207.541.2746.

I did not receive my one-time PIN.

Please contact your Relationship Manager or our Support Team at 207.541.2746 for assistance. They will need to confirm the email address on file that it is being sent to. They can generate a new one-time PIN, if needed.

I have forgotten my User Id.

Please contact your Relationship Manager or our Support Team at 207.541.2746 for assistance.

I forgot the answers to my security questions.

Click on the “Forgot Your Questions and Answers?” link on the security page. You will be prompted to enter your password. After successfully entering your password, a one-time PIN will be sent to your registered email address. After entering this one-time PIN, you will be prompted to reestablish your security questions and answers.

I forgot my password.

Click on the “Forgot Your Password?” link on the security page. A one-time PIN will be sent to your registered email address. After entering the one-time PIN, you will be prompted to create a new password.

I have registered my device, but I’m still being prompted to answer my security questions.

Security questions are prompted when the site does not recognize the device or browser you are using to log in. This is simply a security measure to ensure that only authorized users are accessing your account information.