Collection Services

Services to make business more efficient.

Remote Deposit Capture (RDC)

Bangor Savings Bank’s Remote Deposit Capture (RDC) allows your organization to scan both US and Canadian checks directly to the bank without leaving your office. Create greater efficiency with virtual deposit slips, endorsement and the ability to have customized payment fields for customer account numbers, name, invoice number, and more, all over a secure connection.

With Remote Deposit, you can view images of the front and back of deposited items and have the ability to create custom reports that are exportable for long-term archival purposes. Multiple users may be created with varying levels of processing controls and access.

Electronic Payment Services

 A cost-effective way to electronically collect and disburse funds. Bangor Savings Bank offers a full range of Automated Clearing House (ACH) services. Applications through our ACH module on Treasury Online include:

• Direct deposit (payroll, pensions, expense reimbursements)
• Vendor payments
• Cash concentration
• Recurring or pre-authorized debits
• Same-day ACH credits

SmartPay

Your customers want to pay in lots of different ways. Our SmartPay solution will allow your customers to pay you electronically through your own online portal specifically designed for your business. This tool is easy to set up, easy to use, and makes taking online payments simple and secure. With minimal effort, your business can begin accepting payments online.

Courier Service

Bonded couriers are available to transport your funds for deposit and deliver petty cash or coin orders to and from your business. Quotes are available upon request.

Wholesale & Retail Lockbox Processing

Whether you receive low-volume/high-dollar payments (Wholesale), or high-volume/low-dollar payments, perhaps with a machine-readable payment coupon (Retail), we have the solution for you. Bangor Savings can serve as a depository agent, collecting and processing all mail that contains remittance payments. Lockbox services are customized based on each customer’s needs for reporting and processing. We work with each customer from the sale to on-boarding process. You receive daily reports via data transmission and have access to a portal to view all items processed. 

Check Recovery Services

Powered by Check Assist™

Your customer checks can be returned to you unpaid for many reasons. Typically it’s due to "non-sufficient funds" (NSF)—that’s where a check recovery service can help you. Check Recovery is a free service offered to your business to use as a Bangor Savings Bank customer. No account changes are required. Just sit back and let Check Assist do all the work!

Check Recovery Service Benefits

• Free service for our Business Checking customers¹
• Check Recovery is a fully compliant solution
• Business customers retain 100% of recovered face value of the check
• Gain faster access to recovered funds
• Eliminate time spent chasing bad checks
• 24/7 online access to check images and information
• Track status of checks and reimbursements